789bet Privacy Policy

789bet is an online betting and casino platform serving players in Bangladesh. When this Privacy Policy refers to "789bet", "we", "us", or "our", it means the 789bet platform and the team responsible for operating it. This Privacy Policy applies to all services offered on the 789bet platform, including sports betting, casino games, fishing games, live dealer tables, and any promotional features.

789bet takes the privacy of its players seriously. We understand that when you share your personal information with us, you are placing trust in the platform. That trust is something we work hard to earn and maintain every day. This Privacy Policy is our commitment to being transparent about how your data is handled — no hidden clauses, no vague language, no surprises.

789bet collects only the personal data that is necessary to operate the platform, verify your identity, process payments, and keep your account secure. The table below summarises the categories of data we collect and why.

789bet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is specifically required for responsible gaming purposes and you have given explicit consent.

789bet uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that would surprise you or that you would not reasonably expect.

• To create and manage your 789bet account and verify your identity.
• To process deposits and withdrawals via bKash, Nagad, and Rocket.
• To detect and prevent fraud, money laundering, and other prohibited activities.
• To provide customer support and resolve disputes.
• To send you account-related notifications such as deposit confirmations and withdrawal updates.
• To send promotional communications, but only if you have opted in to receive them.
• To monitor your betting activity for responsible gaming purposes and to identify signs of problem gambling.
• To improve the 789bet platform based on how players use it.
• To comply with legal and regulatory obligations.

789bet processes your personal data on the following legal grounds, depending on the purpose of the processing:

• Contract performance: Processing your data is necessary to provide the services you have signed up for, including account management and payment processing.
• Legal obligation: 789bet is required to collect and retain certain data to comply with anti-money laundering regulations and identity verification requirements.
• Legitimate interests: 789bet has a legitimate interest in detecting fraud, securing the platform, and improving the player experience.
• Consent: Where we rely on your consent — for example, for marketing communications — you can withdraw that consent at any time.

789bet does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are required to handle it securely and in accordance with applicable data protection standards.

• Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions.
• Identity verification providers: Third-party KYC services may receive your identity documents to verify your age and identity. These providers are contractually bound to handle your data securely.
• Technology providers: Companies that help us operate the platform — such as hosting providers and security services — may process data on our behalf under strict data processing agreements.
• Legal authorities: 789bet will disclose personal data to law enforcement or regulatory authorities when required to do so by law.

All third parties who process data on behalf of 789bet are required to implement appropriate technical and organisational security measures and to use your data only for the specific purpose for which it was shared.

789bet retains your personal data for as long as your account is active and for a period after account closure as required by law and our internal policies. The retention periods below apply in most cases.

After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked back to you. If you request deletion of your account before the retention period has expired, 789bet will delete all data that is not required to be retained by law.

789bet uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file that is stored on your device when you visit the 789bet website.

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect your account. You cannot opt out of essential cookies.
• Functional cookies: Remember your preferences, such as your preferred language and display settings.
• Analytics cookies: Help us understand which pages and games are most popular so we can improve the platform. The data collected is aggregated and anonymous.

789bet does not use advertising cookies or third-party tracking cookies that follow your activity on other websites. You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of the 789bet platform.

789bet implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, or misuse. These measures include SSL/TLS encryption for all data in transit, secure password hashing, two-factor authentication options, and regular security audits of the platform infrastructure.

While 789bet takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play an important role in keeping your account secure. Use a strong, unique password for your 789bet account, do not share your login credentials with anyone, and contact the support team immediately if you notice any suspicious activity on your account.

As a 789bet player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the 789bet support team via live chat or email at [email protected].

• Right of access: You can request a copy of the personal data 789bet holds about you at any time.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: You can request deletion of your personal data, subject to our legal retention obligations.
• Right to restrict processing: You can ask us to limit how we use your data in certain circumstances.
• Right to data portability: You can request a copy of your data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of prior processing.
• Right to object: You can object to processing based on legitimate interests, including direct marketing.

789bet will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

789bet is strictly an adult platform. The minimum age to register and use 789bet is 18 years. 789bet does not knowingly collect personal data from anyone under the age of 18. If we become aware that a player is under 18, the account will be suspended immediately and any personal data collected will be deleted.

If you are a parent or guardian and believe that a minor has registered an account on 789bet, please contact the support team immediately via live chat or at [email protected]. We will investigate and take appropriate action without delay.

789bet may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or industry best practices. When we make changes, the updated policy will be published on this page with a revised "last updated" date. For significant changes that affect how your data is used, 789bet will notify you via email or an in-platform notification before the changes take effect.

We encourage you to review this Privacy Policy periodically to stay informed about how 789bet protects your personal data. Continued use of the platform after an updated policy has been published constitutes your acceptance of the changes.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 789bet handles your personal data, please get in touch. Our support team is available 24 hours a day, 7 days a week.

• Live chat: available directly on the 789bet platform
• Email: [email protected]